Supporters lose trust when receipts, recurring notices, and follow-up messages are inconsistent.
Operations
Donor notification settings that keep supporter communication clear
Use donor notification settings to control receipts, donor updates, recurring notices, and follow-up messages with campaign and supporter context.
Donor notification settings shape what supporters hear after they give, update a recurring plan, abandon checkout, or return to their donor portal. Those messages need to be timely, accurate, and respectful of donor preferences.
OpenFundraise keeps notification settings connected to receipts, recurring giving, donor records, and campaign context so communication feels coordinated instead of scattered across separate tools.
Campaign signal
Revenue journey
Receipt and follow-up controls
Recurring donor communication settings
Supporter-aware notification workflows
OpenFundraise connects
Source
Donor
Gift
The problem
Donor communication gets messy when settings are scattered
Teams waste time checking several systems to understand which donor messages are enabled.
Campaign-specific follow-up is harder when notification rules are disconnected from donor and gift context.
Benefits
Use Donor notification settings to communicate with more control
Coordinate donor messages
Manage receipt, recurring, recovery, and follow-up settings from the same fundraising workflow.
Respect the supporter journey
Use donor status, gift activity, recurring plans, and campaign source to keep messages relevant.
Reduce support questions
Send clearer receipts and plan updates so donors know what happened and what they can manage next.
How it works
A simple path from campaign launch to better decisions
Receipt controlsRecurring notificationsDonor follow-up workflows
1
Choose notification types
Set which receipt, recurring, recovery, and donor follow-up messages should be active.
2
Connect donor context
Use gift details, campaign source, recurring status, and supporter preferences to shape communication.
3
Monitor the workflow
Review notification settings alongside donation management, receipts, and supporter records.
Use cases
Where fundraising teams use this
Control which receipts donors receive after checkout.
Send clearer recurring plan updates and donor portal prompts.
Coordinate abandoned donation recovery with campaign context.
Give support teams visibility into donor communication settings.
Why OpenFundraise
Built for the full fundraising journey
Checkout, SMS, attribution, donor profiles, and dashboards all run off the same campaign — no exports, no glue code.
Smart ask amounts, A/B tests, and follow-up suggestions are built in — no analyst or reporting jargon required.
Every page, link, and message ties back to the donor and the dollars it actually raised.
FAQ
Questions fundraising teams ask
Can teams control donor receipts?
Yes. Donor notification settings can support receipt and follow-up workflows tied to donation activity.
Can recurring donors receive different messages?
Yes. Recurring activity and donor status can inform the communication workflow.
Do notification settings connect to donor records?
Yes. Receipts, recurring messages, and follow-up settings can stay tied to donor and campaign context.
See how OpenFundraise can support your next campaign.
Bring checkout, attribution, SMS, donor intelligence, and recurring growth into one fundraising workflow.