Donors may abandon checkout if an added amount feels hidden or mandatory.
Donation checkout
Donor-covered fees that explain the impact without hurting conversion
Use donor-covered fees to invite supporters to offset processing costs with clear copy, flexible settings, and reporting tied to each campaign.
Donor-covered fees work when the request feels transparent and optional. Supporters should understand what the extra amount does, why it appears, and how to continue without feeling pressured.
OpenFundraise lets nonprofits offer fee coverage inside the donation experience while keeping the gift, added fee amount, campaign source, and donor context clear for reporting and receipts.
Campaign signal
Revenue journey
Optional fee coverage in checkout
Clear donor-facing fee language
Fee reporting by campaign and gift
OpenFundraise connects
Source
Donor
Gift
The problem
Fee coverage can create confusion when it is not explained well
Teams need to know how much fee coverage was collected without mixing it into the core donation amount.
Generic fee language can feel transactional instead of tied to the mission and donor experience.
Benefits
Use Donor-covered fees to protect more of each gift
Ask clearly
Show fee coverage as an understandable donor choice with copy that fits the campaign and checkout flow.
Report cleanly
Track the donation, covered fee amount, campaign, and source context without muddying revenue reports.
Test the experience
Use A/B testing and checkout analytics to see whether fee copy, defaults, or placement affect conversion.
How it works
A simple path from campaign launch to better decisions
Optional fee coverageCheckout conversion analyticsClean fee reporting
1
Enable fee coverage
Turn on donor-covered fees for the campaign, form, hosted page, or widget where it makes sense.
2
Explain the option
Show donor-facing language that makes the fee request clear before payment is completed.
3
Track the result
Review covered fees alongside donations, checkout conversion, source attribution, and receipts.
Use cases
Where fundraising teams use this
Invite donors to cover payment costs on a giving day campaign.
Compare conversion with different fee coverage copy.
Show covered fee amounts clearly on receipts and reports.
Measure whether fee coverage varies by source, campaign, or giving level.
Why OpenFundraise
Built for the full fundraising journey
Checkout, SMS, attribution, donor profiles, and dashboards all run off the same campaign — no exports, no glue code.
Smart ask amounts, A/B tests, and follow-up suggestions are built in — no analyst or reporting jargon required.
Every page, link, and message ties back to the donor and the dollars it actually raised.
FAQ
Questions fundraising teams ask
Can donors choose not to cover fees?
Yes. Fee coverage should be presented as a clear donor choice, not a hidden charge.
Can covered fees be reported separately?
Yes. OpenFundraise can keep fee coverage visible alongside donation revenue and campaign context.
Can fee coverage be optimized?
Yes. Teams can use checkout analytics and A/B testing to improve fee copy and placement.
See how OpenFundraise can support your next campaign.
Bring checkout, attribution, SMS, donor intelligence, and recurring growth into one fundraising workflow.